Shipping and Returns

Processing & Shipping
Our standard order processing time is 7-10 business days (M-F).  We ship via 2-day priority mail within the US.  Shipping carriers will require a signature for all deliveries.

Exchange & Returns Policy
As licensed natural haircare specialists, we understand our responsibility in maintaining the utmost in the hygienic care for you, our customers, and the public at large.  We stand by our products but can only allow exchanges or returns for hair products that we can guarantee have not been used after leaving our premises. All sales are final. If you are not completely satisfied with your purchase on, please accept our apology and allow us to correct the issue. Contact us by emailing

General Inquiries
For general inquiries or for more information please e-mail us at